- Damaged Items: If your product arrives damaged during shipping, you may request a replacement.
- Incorrect Items: If you receive the wrong item, please notify us immediately for a resolution.
- Quality Control Issues: If there is a clear defect or issue with the craftsmanship or formulation of your item, you may be eligible for a return or refund.
How to Submit a Claim and what to include.
- Your order number
- Copy of your receipt
- Clear photo(s) of the item and issue
- Brief description of the problem
All return and refund decisions will be evaluated on a case-by-case basis